About Us

Our Vision

To be the medical centre to be trusted and valued partners by patients and builders of healthy and positive change in the community

Our Mission

Holistic

Always caring for the whole person, seeing the complexity of each person’s life, and believing that addressing a broad range of human needs is the best way to improve a person’s health.

Quality

Actively pursue excellence and search for the next level of accomplishment.

Teamwork

Consistently use a team approach to providing health care and involve the patient as part of our team.

Fees

Bendigo Doctors is a mixed billing practice. Most consultations are time-based and will incur private fees for patients who are not eligible under the bulk-billing criteria. Fees are payable at consultation by cash, credit card or EFTPOS.

BULK BILLING IS AVAILABLE to eligible patient groups for most of the consultation types:

  • Children under 16 years of age
  • Commonwealth Concession Card holders
  • DVA Gold Card holders
  • Health Care Card holders
  • Pensioner Concession Card holders

Consultations (8:00 am- 6:00 pm) Monday to Friday

Services Fee Rebate Gap Fee
Standard Consultation $70.00 $39.75 $30.25
Standard Consultation - Results/Recall/Follow-up $60.00 $39.75 $20.25
Long Consultation $130.00 $76.95 $53.05
Pension & Healthcare Card Holders; and DVA holders Bulk-billed $0.00 $0.00
Children under 16 years old Bulk-billed $0.00 $0.00

After 6:00 pm Monday- Friday, After 1:00 pm Saturday, All day Sunday & Public holidays

Services Fee Rebate Gap Fee
Standard Consultation $85.00 $51.80 $33.20
Standard Consultation - Results/Recall/Follow-up $75.00 $51.80 $23.20
Long Consultation $140.00 $88.80 $51.20
Pension & Healthcare Card Holders; and DVA holders Bulk-billed $0.00 $0.00
Children under 16 years old Bulk-billed $0.00 $0.00

*All Workcover and TAC patients must pay on the day until their insurer provides a claim number to the practice.

*Other out-of-pocket fees might be applicable to:

  • Home visits
  • Discount home visits (for pensioners only)
  • Immunisation/Vaccines
  • Drive Medical Assessment (Taxi/Uber/Diabetic/Racing)
  • IV medicine management
  • Travel Medicine
  • Procedures
  • Reports
  • Pre-employment medical
  • Skin Treatment
  • Antenatal visits
  • Urine Drug screening
  • Allied Health and Pathology services
  • Lost/Misplaced/Repeat prescriptions & referrals
  • Transfer of History

* Cancellation Policy

Any appointments cancelled within 2 hours of the booked appointment schedule or if Fail to Attend, will attract a $15.00 cancellation fee to be paid on the day or prior to the following visit.

* Late Payments

Payment is required on the day of the appointment. Accounts that have not been settled within 14days of the appointment will incur a late fee of $15 per week for every week that the account has not been settled beyond the first 14days.

Reminder System

Bendigo Doctors provides your family with complete medical care for every family member, from infants to the oldest family members.

We offer a full range of services, from physical examinations and annual check-ups to managing chronic medical conditions, acute medical care, and family planning.

Confidentiality, Privacy and Health Information

We take the privacy and security of your information seriously. Your medical record is a confidential document, and our clinic is equipped to protect that information.Our stringent practice policy means we always maintain the security of personal health data and ensure that it is only available to authorised staff. We abide by the Australian Privacy Principles available at: www.oaic.gov.au/privacy/australian-privacy-principles.

Our Partners

Please let our reception know if you hold an OSHC/OVC membership